My formZ crashes after program starts! Register | Edit Profile | Moderators | Log Out
Topics | Last Day | Last Week | Search

AutoDesSys Forums » form•Z Discussion » Archive 2012 » Archive July - Dec 2012 » My formZ crashes after program starts! « Previous Next »

Author Message
Top of pagePrevious messageNext messageBottom of page Link to this message

Allan Leclaire
Senior Member
Username: Allanarch3

Post Number: 445
Registered: 12-2007
Posted on Friday, October 12, 2012 - 02:34 pm:   Edit Post Print Post

Support,

I already reinstalled formZ 7 v 7.0.1. Right after the program starts, and it shows the empty model screen, it crashes. There must be another folder I need to dump. OS 10.7.5.

Please help.
Top of pagePrevious messageNext messageBottom of page Link to this message

support@formZ.com
Moderator
Username: Tech

Post Number: 17907
Registered: 04-2001


Posted on Friday, October 12, 2012 - 02:39 pm:   Edit Post Print Post

Hi Allan,

That's strange. If you go to the Finder: Go Menu, Hold down the Option key and choose the Library folder that appears below Home, then go to Library: Preferences: autodessys -- and rename the formZ 7.0 folder (perhaps add an x to the end of the name).

Then relaunch formZ. Does this work properly for you now?
Top of pagePrevious messageNext messageBottom of page Link to this message

Allan Leclaire
Senior Member
Username: Allanarch3

Post Number: 446
Registered: 12-2007
Posted on Friday, October 12, 2012 - 03:09 pm:   Edit Post Print Post

Yes! That worked. I made a note of it so I'll know next time.

Thanks a lot.
Top of pagePrevious messageNext messageBottom of page Link to this message

support@formZ.com
Moderator
Username: Tech

Post Number: 17909
Registered: 04-2001


Posted on Friday, October 12, 2012 - 03:14 pm:   Edit Post Print Post

Allan,

Can you please zip and email the folder that you renamed so we can investigate why it might have caused this problem?
Top of pagePrevious messageNext messageBottom of page Link to this message

Allan Leclaire
Senior Member
Username: Allanarch3

Post Number: 447
Registered: 12-2007
Posted on Friday, October 12, 2012 - 06:13 pm:   Edit Post Print Post

Here is the folder you requested.
application/zipautodessys folder
autodessysx.zip (167.4 k)
Top of pagePrevious messageNext messageBottom of page Link to this message

support@formZ.com
Moderator
Username: Tech

Post Number: 17924
Registered: 04-2001


Posted on Monday, October 15, 2012 - 11:34 am:   Edit Post Print Post

Hi Allan,

Thanks for posting your file. We have been testing with this, but so far we have not encountered any problems. However, this references a preference file that we do not have. Can you please also post or email that file so we can look into this further?

(Thanks in advance...)