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AutoDesSys Forums » form•Z Discussion » Archive 2012 » Archive July - Dec 2012 » FormZ 7 cannot update « Previous Next »

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YONG KAH CHOON
Junior Member
Username: Beyondyong

Post Number: 30
Registered: 10-2011
Posted on Friday, October 19, 2012 - 03:30 am:   Edit Post Print Post

why cannot update? After i click no more function
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robert smith
Senior Member
Username: Bob

Post Number: 928
Registered: 03-2002


Posted on Friday, October 19, 2012 - 06:43 am:   Edit Post Print Post

Are you logged on as an Admin on the computer?

If that doesn't fix it, capture just the message and post that so we can see what it says...

(Message edited by bob on October 19, 2012)
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support@formZ.com
Moderator
Username: Tech

Post Number: 17972
Registered: 04-2001


Posted on Friday, October 19, 2012 - 08:29 am:   Edit Post Print Post

Yong,

This could occur if you do not have permission to modify the files as Robert suggests. If you log on as an Administrator and try again, does this work for you?

If you have any further issues, please send a screen capture of your About formZ window to support@formz.com so we can help.
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YONG KAH CHOON
Junior Member
Username: Beyondyong

Post Number: 31
Registered: 10-2011
Posted on Tuesday, October 23, 2012 - 03:04 am:   Edit Post Print Post

I alredady try to log on as administrator, but it cannot update. Same as last images, i click OK to update but i no more any function or message.
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support@formZ.com
Moderator
Username: Tech

Post Number: 18011
Registered: 04-2001


Posted on Tuesday, October 23, 2012 - 08:59 am:   Edit Post Print Post

If you have any further issues, please send a screen capture of your About formZ window to support@formz.com so we can help.